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Shipping Policy

Last updated: December 30, 2025

Digital Service - No Physical Shipping

ResumeAI is a digital service platform that provides AI-powered resume building, career tools, and professional services entirely online. We do not ship physical products.

1. Digital Delivery

All our services are delivered digitally and instantly:

  • Resumes: Created, customized, and downloaded directly from your account
  • Templates: Instantly accessible upon purchase or subscription
  • AI Customization: Results available within seconds of processing
  • Interview Prep: Immediate access to practice sessions and feedback
  • Salary Guides: Real-time AI-powered salary insights
  • Digital Visiting Cards: Generated and shareable via QR codes instantly
2. Access to Services

Immediate Access

Upon successful registration or purchase:

  • Free features are available immediately after account creation
  • Premium features are activated instantly upon payment confirmation
  • No waiting period or delivery time required

Account-Based Access

All services are accessed through your account:

  • Log in from any device with internet connection
  • Access your resumes, templates, and data anytime
  • No downloads required for core functionality
3. Download and Export

You can download your content in various formats:

  • PDF Format: Professional, print-ready resume downloads
  • Instant Download: Click download and receive your file immediately
  • Multiple Downloads: Download your resumes as many times as needed
  • QR Codes: Generate and download QR codes for visiting cards

Downloads are processed on our servers and delivered to your browser instantly. No shipping or delivery charges apply.

4. Physical Products (If Applicable)

In the event we offer physical products in the future (such as printed resumes or business cards):

  • Shipping costs will be clearly displayed at checkout
  • Delivery times will vary based on location and shipping method
  • Tracking information will be provided via email
  • International shipping may incur customs fees (customer's responsibility)

Note: Currently, we do not offer any physical products or shipping services.

5. Service Availability

Our digital services are available:

  • 24/7 Access: Use our platform anytime, anywhere
  • Global Availability: Accessible from any country with internet
  • No Geographic Restrictions: Services available worldwide
  • Multi-Device: Access from desktop, tablet, or mobile
6. Technical Requirements

To access our services, you need:

  • Internet connection (broadband recommended)
  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • JavaScript enabled
  • PDF reader for downloading resumes
7. Delivery Issues

If you experience issues accessing our services:

  • Check your internet connection
  • Clear browser cache and cookies
  • Try a different browser or device
  • Contact our support team through the Contact Us page

We aim to resolve all technical issues within 24 hours of notification.

8. Data Backup and Storage

Your data is securely stored and backed up:

  • Automatic cloud backups ensure data safety
  • Access your data from any device
  • Export and download your data at any time
  • Data retention as per our Privacy Policy
9. Contact Information

For questions about service delivery or access issues, please contact us through our Contact Us page.